Goodbid is an online marketplace offering you a simple and secure platform for buying and selling. To get started, you can create your own profile, and it’s free to post your items for sale. As a seller, you control your own auctions, set your own reserve price, and decide the terms of the sales agreement.
Once your item sells, you will be charged a minimal fee that is automatically deducted from the payment transaction at the end of your auction. While it is completely free to post as many products as you want to sell, you simply pay a small transactional fee for the products that are successfully sold. (For prices and conditions, see "Prices.")Donating on Goodbid
At Goodbid, we want to help you give back! That’s why we created a tool that makes it easy for you to support the organizations you care about. Every sale in our online marketplace results in a donation to a great cause, because when you sell your items, you get to choose a percentage of the sales price to be donated to the organization of your choice.
When posting a new product, you decide how much of the selling price you want to donate (ranging from 5 percent to 99 percent), and which organization you would like the donation to go to. Note: The organization has to be selected from our provided list of Goodbid partners.Auction and “Buy Now” Listings
At Goodbid, listings can be posted in auction-style or have fixed prices. Fixed pricing means that the item can be instantly purchased for the listed price on the “Buy Now” button. Auction listings allow buyers to place bids, creating friendly competition between bidders as they continue to increase the price until the end of the auction. At the end of the auction, the highest bidder wins the item.Auctions Terms and Features
The value of the current bid determines the lowest possible increase for the next bid. For example, if the current bid on a product is $50, the next bid must be at least $50.50 or higher. The bid increase is adjusted according to the rates below:
The reserve price for an item determines how long the auction will last once the first bid is placed. (The following table provides an overview of the different durations in relation to the reserve price:Reserve Auction Time
The reserve price is the minimum guaranteed amount that an item can be purchased for. At the end of an auction, if the winning bid is over the reserve price, the bid will be automatically accepted—confirming the sales agreement. The buyer is directly responsible for payment, and the seller is required to deliver the sold goods. If the winning bid is under the reserve price, the seller will be able to accept or reject the bid at their discretion.Goodbid Key Features
If you would like to monitor or keep track of the activity of specific products, you can mark these as "favorites" by pressing the star on the product page. Once you’ve marked the item, the product will be listed under your "favorites" page, and you will receive updates via push messages (app) or email when bidding or other activity occurs on that listing. If you decide you no longer need to follow the activity of a product, you can easily remove it from your favorites."PayPal":
PayPal is the safer, easier way to pay online. At Goodbid, a PayPal account is required in order to make and receive payments as a buyer or seller. If you do not already have a PayPal account, you must create one before you can make your first purchase or receive payment for your first sale. After you first connect your PayPal account on Goodbid, it will be automatically linked to your profile for future transactions.Spam or Illegal Use:
In addition to the online version of Goodbid, you can also buy and sell using the Goodbid mobile app. The free app is available for both Apple and Android devices, and gives you on-the-go access to all of the Goodbid features. [ADD LINKS TO DOWNLOAD APP]Local Buying and Selling
Goodbid makes it easy! When shopping on Goodbid, you can search for products by location to find listings in your area. At the seller’s discretion, these products can be picked up locally at an agreed upon location.Shipping
As a seller on Goodbid, you are responsible for determining the shipping conditions for your sales. This includes the cost for shipping, as well as any limitations to where you will ship (U.S. and Canada only, international, etc.) or if the product can be picked up locally.Frequently Asked Questions
To sign into your account, you have two options. Once you click “sign in” on the top navigation of the Goodbid site, you can either sign in using your email and password or sign in with Facebook.
If you’re having trouble logging in, please contact us or try resetting your password.How do I reset my password?
If you’ve forgotten your password or would like to update it, you can do so easily by clicking on the “forgot password” button on the sign in screen.How do I place a bid?
To place a bid, first log in to your Goodbid account. Once you login, navigate to the item you are interested in. Enter a value (in dollars) that is higher than the current or minimum bid and click on the “place bid” button. That’s it! Happy bidding.Can I cancel my purchase or bid?
Once a bid has been placed or the “buy now” button has been pressed, you are agreeing to purchase the item. If there were extenuating circumstances or an error occurred, you must contact customer service (firstname.lastname@example.org) and we will determine if the bid or purchase can be canceled.Can I return items I’ve purchased?
The return policy is at the seller’s discretion. Please refer to the product description to learn if the seller accepts returns and the details for their return policy. If no return policy is listed, you may inquire by asking a question on the seller’s listing.
However, as Goodbid uses PayPal for all transactions, if your PayPal account is in good standing, eligible item purchases will be covered by PayPal’s Purchase Protection. Learn more about this benefit here: https://www.paypal.com/webapps/mpp/paypal-safety-and-securityI live outside of the U.S. Can I buy and sell on Goodbid?
Yes! Anyone can buy and sell on Goodbid provided that they have an active PayPal account.How Can I ask a seller a question about an item?
On the product listing page, go to the questions and answers tab underneath the description and click “ask a question.” The seller will reply to your question at their earliest convenience.Where is my shopping cart?
On Goodbid, you do not have a shopping cart. Because Goodbid features items from many different sellers, only one item can be purchased at a time, removing the need for a cart. If you’d like to keep track of or save multiple items that you are interested in, you can simply mark them as a “favorite” by clicking the star on the product listing. Then, you can find them all easily in your favorites section and purchase each individually.What does the heart symbol on a listing mean?
The heart symbol on a product listing shows you which organization the donation will go to, and the percentage amount that will be donated. Just hover your mouse over the heart to see the impact for good!How can I share an item with a friend or family member?
You can easily share an item on Facebook, Twitter, or Google+ using the social media icons on that product’s page.
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